Effective Date: January 1,2026
Business Name: Custom Auto Repair
Website: www.customautorepair-nc.com
Location: North Carolina, United States

By accessing or using this website, scheduling services, authorizing repairs, or communicating with Custom Auto Repair (“Company,” “we,” “us,” or “our”), you agree to be bound by these Terms and Conditions. If you do not agree, you should not use this website or our services.

Custom Auto Repair provides automotive repair, maintenance, diagnostic, and related services. All services are subject to vehicle inspection and approval. Estimates are provided based on visible and reported conditions; additional repairs may require further authorization.

We reserve the right to refuse service at our discretion.

• All estimates are non-binding until customer approval.
• Customer authorization (written, verbal, electronic, or text-based approval) is required before repairs begin.
• Payment is due upon completion unless prior arrangements are made.
• Vehicles may be subject to storage fees if not picked up within a reasonable period after notification of completion.
• We accept approved forms of payment listed at our facility or website.
   

Unless otherwise stated in writing:

• Parts warranties are subject to manufacturer terms.
• Labor warranties are limited to the specific repair performed.
• Warranty coverage does not apply to misuse, neglect, accidents, or unrelated failures.
   

Specific warranty terms will be disclosed on your invoice.

You agree not to:

• Use this website for unlawful purposes
• Attempt to interfere with site functionality
• Submit false or misleading information
   

All content on this website is the property of Custom Auto Repair and may not be reproduced without permission.

Custom Auto Repair communicates with customers via SMS/text messaging for purposes including but not limited to:

• Appointment confirmations and reminders
• Repair updates
• Estimates and approvals
• Service recommendations
• Invoice notifications
• Customer support communications
• Occasional Promotional Messages
   

Customers may opt in to receive SMS messages by:

• Providing their mobile phone number during service scheduling (online, in person, or by phone), and
• Providing express consent to receive text messages, either verbally, electronically, in writing, or via website form submission, and
• Checking an SMS consent box on a digital form (where applicable)
   

By opting in, you consent to receive recurring automated and non-automated text messages from Custom Auto Repair at the number provided.

Consent is not a condition of purchase.

Message frequency varies depending on service activity and customer interaction.

Message and data rates may apply based on your mobile carrier plan. Custom Auto Repair is not responsible for carrier charges.

Customers may opt out of SMS communications at any time by:

• Replying STOP to any text message received from us
• Contacting us directly at [insert business phone number]
• Emailing us at [insert business email address]
   

After opting out, you will receive a confirmation message and will no longer receive SMS messages unless you re-enroll.

For assistance with text messaging services, reply HELP to any message or contact us directly.

We do not sell, rent, or share SMS opt-in information or phone numbers with third parties for marketing purposes.

Customer information is used solely for business communications related to Custom Auto Repair services.

For more details, please review our Privacy Policy.

To the maximum extent permitted by law:

Custom Auto Repair shall not be liable for indirect, incidental, special, or consequential damages arising from use of our services or website.

Our liability shall not exceed the total amount paid for the specific service giving rise to the claim.

You agree to indemnify and hold harmless Custom Auto Repair, its owners, employees, and agents from claims arising out of:

• Misuse of services
• Violation of these Terms
• False information provided by the customer
   

These Terms shall be governed by the laws of the State of North Carolina.

Any disputes shall be resolved in the appropriate courts located in North Carolina.

We reserve the right to update or modify these Terms at any time. Updates will be posted on this page with a revised effective date.

Continued use of our website or services constitutes acceptance of revised Terms.

Custom Auto Repair
954 Stricklands Crossroads Rd
Four Oaks, North Carolina 27524
Phone: 919-374-8003
Email: customer.service@customautorepair-nc.com
Website: www.customautorepair-nc.com